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Address:  The Base - Dallam Lane - Stadium Quarter - Warrington - WA2 7NG

Telephoner: 01925 544 999           Company Reg: 05066355    

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WORK FOR US

Join our team of motivated and talented individuals, working for a growing business based in Warringtons most prestigious offices.

As one of the leading IT providers in the region, we pride ourselves on our customer-focused approach.  This has enabled us to deliver excellence and has been the driving force behind our reputation and customer loyalty.  This is only possible by employing motivated people with plenty of drive and enthusiasm, ensuring that we have a happy workplace and happy customers.

At Swan Solutions you will have a voice and the opportunity to advance your career in ways that you will simply not get elsewhere.  

Come and join us ... it will be the best move of your life.

Market Rates

Swan Solutions are looking for an IT Apprentice to help support our team of professionals providing support, help and advice to our customers.

The apprentice role is responsible for providing technical assistance and support related to computer systems, hardware, or software. You will respond to queries, log tickets, conduct technical triage, first line activities and escalate tickets to other team members

 

Whilst beginning to learn about the business and how we operate, you will be provided with ongoing training and support to help develop your technical skills.

  

You will learn how to adapt to working within a fast-paced environment, gaining knowledge over a range of technologies in the meantime. You will be expected to embrace this challenge and be self-motivated to personally develop. In turn, you will progress well to become a trusted and valuable member of the team.

 

This apprenticeship is perfect to develop your passion for technology and to prove yourself as a professional within the IT industry.

IT Engineer (2nd Line Support)

£20k - £25k Plus Pension Contribution

Are you an experienced IT engineer who needs a new challenge and more responsibility?

We are looking for an experienced 2nd Line IT support engineer to join our team of professionals who provide support, help and advice to our customers.

Is This You?

You would be the ideal candidate for this role if the following applies:
 

  • You want an employer who cares about you

  • You like the idea of your ideas for business  improvement being implemented by the company

  • Helping people is a passion and resolving problems motivates you

  • You have worked in IT for at least 2 years in a 2nd line support role

Senior IT Engineer (3rd Line Support + Projects)

£25k - £30k Plus Pension Contribution

Are you an experienced IT engineer who needs a new challenge & more responsibility?

We are looking to employ a suitable individual to join our technical team at a Senior IT Engineer.
You would be working at 3rd level implementing solutions & providing higher level support to the 2nd line team when they need to escalate an issue.

We are a small team so on occasions you may also be required to provide general support to clients in order to relieve pressures, maintain client satisfaction & meet SLA's.

Is This You?

You would be the ideal candidate for this role if the following applies:
 

  • You're currently a 3rd line support engineer but looking for a change 

  • Or maybe you are are a 2nd line engineer now, but want to step-up to a more challenging role

  • Ideally you would have experience of working for an MSP or supporting lots of sites/clients

  • You are currently a senior engineer but feel devalued where you work now

  • You want to work for an employer who cares about you

  • You like the idea of your ideas for business improvement being implemented by the company

  • Helping people is a passion & resolving problems motivates you

  • You have worked in IT for at least 5 years & have the relevant technical skills

WANT TO KNOW MORE ... CLICK TO VIEW AND APPLY

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NO SUITABLE ROLE ADVERTISED?

You can still contact us even if we do not have a role suitable for your skills as we will file your details for future review.  We will contact you should a position become available which matches your skills and ambitions.
 
In the first instance email jobs@swan-solutions.com to discuss your skills and current situation.