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About Our Contributors

Steve is our Operational Director with over 15 years experience implementing and supporting IT systems and providing business focused help and advice to SME's.

His jargon-free articles provide invaluable insights into how some of our recommended products and services work and how they can help your business.

Other articles may have a more business or general interest focus.

Our Commercial Director with over 25 years IT and business expertise.  
As a key account manager Andy is perfectly placed contribute posts which target client relevant news and issues.

He has a passion for service delivery and is responsible for ensuring that we provide a an unrivalled value proposition to clients and prospects.

Andy would typically write informative business and jargon-free posts to help the reader understand how existing and new technologies could help their business.


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ToysRus ... Great Products... Poor Service

I was very sad to hear that ToysRus are in administration and (given their reported debts) will almost certainly close forever. I have over 25 years of providing service delivery and generating positive customer experiences and I predicted this years ago. As a consumer (with a 4 year old boy) I frequently visited the Warrington store. For years I have been commenting to the misses about the lack of atmosphere in the place, so this was not a surprise at all. It's just a toy warehouse instead of a place of wonder and excitement for the kids. The buying experience is no better than buying online apart from being able to touch the toys and take them home now... but that's not good enough. Most

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Metronet Super-Fast Wireless Internet
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